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Backorders
Occasionally backorders occur when requests for a particular item exceed available inventory.
If a backorder occurs on your ordered product, we will contact you via email with the estimated arrival date of your product and you will be given the option to: (1) select a new item, (2) request to be placed on a priority waitlist to receive the product once it becomes available for shipment (please note we will complete the charge via the payment method used with your original order), or (3) cancel the original order. We will promptly ship item(s) once they become available, using the original Shipping and Handling option that you selected. Please note, for international orders containing multiple products, we do not ship partial orders, therefore your order will be shipped when all products ordered are available unless we get your permission to ship the items separately. For more information, please contact us service@eurostylewigs.com